Dispute resolution body

The alternative dispute resolution body is an independent entity which processes complaints about rights to a domain name or appeals against decisions made by Norid. A complaints must be raised within three years after the domain was registered or transferred.

Our task is to guide the two parties and ensure that the documents fulfill the requirements. We are the secretariat for the body, but make no recommendations to the complaint handling.

All decisions are archived and published.

Please note that all complaints must be submitted in Norwegian.

Result of complaints which has been processed

The alternative resolution body has processed 218 complaints since it was established in 2003. The results are spread as follows:

		In favour of complainant: 141
		Resolved by mediation: 7
		In favour of domain name holder: 43
		Complaint refused: 27