What is a registrar?: A registrar is a company that offers and provides services related to domains. The registrar helps you when you want to apply for a domain name. He also helps you with changes to the information related to the domain name, and with renewal, transfer, or termination of the domain name registration.
Why do I need to contact a registrar?: The registrar is the link between your organization and Norid. All domains within .no must be associated with a registrar, and all applications for domain names must be submitted through the registrar. You cannot register the domain name directly with Norid.
What does the registrar do?: The registrar helps you when you want to apply for a domain name. He also helps you with changes to the information related to the domain name, and with renewal, transfer, or termination of the domain name registration. Read more about registrars.
Where can I find a registrar?: You can choose from all the providers in Norid's list of registrars.
Which registrar should I choose?: Norid has a policy of equal treatment of all the registrars with whom we have an agreement, and therefore we do not recommend one registrar rather than another. It may however be wise to check references and investigate the prices and terms offered by several registrars before you decide. Always ask which services are included in the price.
Can I change the registrar for the domain?: Yes. Contact another Norid registrar and ask him to move your domain to his firm.
How can I find the registrar for my domain?: You can search in the whois database for .no and follow this guide .
I have received a warning which says that my domain no longer is affiliated with a registrar. What does this mean?: All domains under .no must be affiliated with a registrar. The registrar will among other things help you apply for domains and renew your domain every year. Your domain is no longer affiliated to a registrar. If you still want to keep the domain, you must contact your old registrar or find a new registrar as soon as possible. Kolonne 2: He also makes sure that your domain is renewed as long as you want to keep it.

Register a new domain name

Who can apply for .no domain names?: Organizations that are registered in the Brønnøysund Register Centre (Enhetsregisteret), and that have one of these forms of organization can apply for domain names. Some organizations (museums, schools, libraries and sport organizations) do not have to be registered in the Brønnøysund Register Centre (Enhetsregisteret) if they apply for a domain name within a relevant branch domain. Check the list of branch domains managed by Norid and branch domains within the .no domain that are managed by others.; You can search for key details about your organization on the website of the Brønnøysund Register Centre.
Can I apply for a .no domain name as a private individual?: No, only organizations that are registered in the Brønnøysund Register Centre can apply for domain names within .no. The possibilities for individuals to get a Norwegian domain name in the future is under consideration.
How do I apply for a domain name?: Contact a registrar (domain name provider). He helps you with the application process and submits the application form for you. You cannot apply to Norid directly. Read more about how to register a new domain name.
Can I send the application directly to Norid?: No, you must apply through a registrar The registrar is the link between your organization and Norid.
How many domain names can I register?: An organization can have up to 20 domains directly within .no. In addition, the organization can register up to 5 domain names under relevant branches, and up to 5 domain names under each geographical area to which the organization has an affiliation. Read more about the number of domain names.
Can the quota be extended from 20 to for instance 30 domain names?: The quota of 20 domain names is a part the .no domain name policy, and Norid makes no exceptions from this rule.
Which domain names can I choose?: In principle, you are free to choose the domain name. However, you cannot choose names that are in use by other organizations, or names that for various reasons are prohibited or reserved for technical, ethical or national considerations. You also have a duty to ensure that your registration of a domain name does not infringe another party's right to the same name. Remember that the responsibility always rests with you. If you are not sure whether you can use the name, ask your registrar. Here, you can read more about choosing a name.
Can I register a domain name with special Norwegian characters?: Yes, you can. Read more about which characters you can use in your domain name and what you should be aware of if you want to use special Norwegian characters.
Can I register domain names with only one character?: The .no d omain name policy does not allow domain names with only one character. There are several reasons for this. The likelihood of typing errors is higher when there is only one character (this is why the top level domain in Norway is .no and not .n). Another reason is that these names are a limited resource and are therefore held back in case it is necessary to expand the name space at a later point in time. See the .no domain name policy for more information.
Do I need to supply my street address in the application, or is my post address sufficient?: A post address is sufficient as long as it has a Norwegian postcode and area. You also need an organisation number which is registered in The Brønnøysund Register Centre and one of the organisation types specified in the .no domain name policy.
Can I register a .no domain anonymously and not have my contact information published in the whois-database?: For the time being there are no plans to allow anonymous registrations of domain names. However, you do not have to supply a private address or phone number for the contact persons registered on the domain. It is sufficient to supply contact information for the organisation, as long as the contact person can be reached there.
How do I register domain names under other top-level domains?: Regulations and application forms vary for the various top-level domains. You can find information about both national and generic top-level domains at the registration services for various top-level domains. Norid only processes applications for registration within .no.
How can I find out which active domain names my organization holds?: See the guide for use of the whois database.
Are there lists of domains which will be made available?: No, we do not publish list of domains which are made available. Check the whois-database. It is updated daily.
How soon will domains registered on organisations which are removed from The Brønnøysund Register Centre be made available?: Domains are not automatically deleted or made available when the holder is deleted from The Brønnøysund Register Centre. If you are interested in such a domain, you can try to contact the domain holder.
What does a .no domain name registration cost?: We only have information about the prices that the registrar pays to us, not about the prices charged by the individual registrar. The registrars are free to determine the prices of their services to you as their customer, and the prices may thus vary from registrar to registrar. Norid's price list is shown here.
How do I pay for the registration of my domain?: You will always get your invoices from the registrar. Norid never invoice domain holders directly. The registrar pays Norid for all the domains he registers. Norid's price list is shown here.
When will I get a reply to my application?: Norid usually takes 1-3 working days to send a response to an application to the registrar. The time that the registrar takes to process it may vary.
What are the requirements for becoming a legal contact for a domain?: The legal contact has to be employed at or be directly affiliated to your company. She or he must have a Norwegian address.

Renew a domain name

How do I renew my domain name?: It is your registrar (ISP) who renews your domain for you. Usually it is done automatically unless you ask them not to renew it or don't pay invoices you receive from them. If you are not sure if your domain has been renewed, you should contact your registrar. Read more about renewal of domain names.
Who is responsible for renewing the domain name?: As the domain name holder, you are responsible for renewal of the domain name. However, it is always the registrar who performs the renewal itself for you.
What happens if I do not renew the domain name?: In the worst case, if the registrar does not renew your domain name – even though you as the domain name holder have paid the registrar – the result may be that Norid sends you a warning that your domain name is at risk of deletion. The warning gives advices on what you have to do to keep your domain.
I have paid the invoice I received from my registrar, but have received a warning because my domain hasn't been renewed. What is happening?: This means that your registrar hasn't renewed your domain. You must contact your old registrar as soon as possible. Alternatively you can contact a new registrar from the list of .no registrars, and ask him to renew your domain.
I have received a warning which says that my domain has not been renewed and that Norid has started a process to remove the domain. What does this mean?: All domains under .no must be affiliated with a registrar. The registrar will among other things help you apply for domains and renew your domain every year. Your previous registrar has not renewed your domain This means that the domain no longer is affiliated with this registrar. If you still want to keep the domain, you must contact your old registrar or find a new registrar as soon as possible, and ask them to renew your domain.
I have received a warning which says that my domain no longer is affiliated with a registrar. What does this mean?: All domains under .no must be affiliated with a registrar. Your domain is no longer affiliated to a registrar. If you still want to keep the domain, you must contact your old registrar or find a new registrar as soon as possible.
I have received a warning because my domain has not been renewed, but I no longer want the domain. What do I do?: If you no longer want to keep the domain you don't have to do anything. You can ignore further warnings from Norid. The domain will be deleted after a while.
What does it cost to renew a domain name?: We only have information about the prices that the registrar pays to us, not about the prices charged by the individual registrar. The registrars are free to determine the prices of their services to you as their customer, and the prices may thus vary from registrar to registrar. Norid's price list is shown here.
How do I pay for the renewal of my domain?: Norid never invoice domain holders directly. The registrar pays Norid for all the domains he renews. Norid's price list is shown here.
Can I pay directly to Norid?: Norid never bills individual domain name holders directly, but the registrar pays Norid a fixed amount for each domain for which he is registrar. In any case, it is the registrar who sends you the invoice.
But I have never ordered a domain name?: If a domain name is registered for your organization, the organization must have submitted an application for the domain name at some stage. You can find the application date by searching in the whois database for .no.

Change registered information

How do I change information registered on my domain?: Contact your registrar. Tell him what changes you want to have done, for instance your email address, phone number or a contact person. The registrar will then update the whois-database.
Can I change the domain name?: No, the domain name cannot be changed. If you want to change domain names, you must contact the registrar for the domain. He will take care of deletion of the existing domain name and registration of the new name. Remember that renaming a domain is not regarded as a change, but as a new registration, and that the registrar will probably invoice the service accordingly.
How do I change the organization number for the domain?: Contact your registrar. He will transfer the domain name to the new organization number.
Can I report changes directly to Norid?: No, all changes must be made through the registrar, who in turn takes care of the update with us.
Why must I update registered data?: From time to time it is necessary to reach a contact person for the domain, for example, because of technical problems or disputes. In such situations, it is vital that the contact data is up to date. As the domain name holder, you are responsible for this. Read more about why and how you update information.
What does it cost to have registrations changed?: Norid does not invoice the registrar for changes to domain information. However, you can expect the registrar to invoice you for the work involved in making the change.
Remember that renaming the domain is not regarded as a change, but as a new registration. It is therefore likely that the registrar will process and invoice this as a new registration.

Transfer a domain

Can I transfer the domain to a new organization number without contacting the registrar?

No. All registrations must take place through the registrar. Norid does not accept applications from domain name holders directly.

Is it the old or the new contact person who must sign the transfer form?

It is always the existing contact person (who is registered in Norid's whois database) who must sign the transfer form.The contact person of the new organization must sign the applicant declaration form.

We have wound up our organization in Norway and transferred it to another country. Can the domain name be transferred there?

No. The organization must be registered in the Brønnøysund Register Centre in order to hold a domain name within .no.

I have wound up my organization and deleted it in the Brønnøysund Register Centre. Can I transfer the domain name to myself as an individual?

No. All .no domains must be associated with a valid organization number in the Brønnøysund Register Centre.

What does it cost to transfer domain names?

At the time Norid does not invoice the registrar for transfers of domains. However, you can expect the registrar to invoice you for the work involved in the transfer. The registrars are free to determine the prices of their services to you as their customer, and the prices may thus vary from registrar to registrar.

How soon will domains registered on organisations which are removed from The Brønnøysund Register Centre be made available?

Domains are not automatically deleted or made available when the holder is deleted from The Brønnøysund Register Centre. If you are interested in a domain that is already registered you can try the following points of contact:

the organization itself, or the trustee if the organization is bankrupt, see the announcements from The Brønnøysund Register Centre for more information
the registered contact persons in Norid's whois-database
the registrar for the domain might have more updated contact information than we do.

Delete a domain name

I have requested a deletion of my domain, but I have changed my mind. What can I do to stop the process?

Contact Norid immediately via email (info@norid.no) and phone (+47 07355). Ask us to cancel the deletion. Norid will send a confirmation via email as soon as it is done.

I have not paid the annual fee for my domain name. How long will it take before it is deleted?

It depends on how long the registrar allows you to keep the name by paying Norid the fixed annual fee. If the domain name is not renewed, it is placed in quarantine after 60 days and deleted after 90 days.

I have requested deletion of my domain name, but I am still getting invoices in the post. What should I do?

Contact the registrar for the domain and ask him to delete it. Billing routines vary from registrar to registrar. Some bill in advance, others in arrears. In any case, you must expect to pay for the period during which you have held the domain name.

I have received a notice that my domain name is related to an organization that no longer exists in the Brønnøysund Register Centre, and that it may therefore be deleted. What must I do to keep it?

Contact your previous registrar or a new one from Norid's registrar list, and ask him to help you transfer the domain to an enterprise with a valid organization number.

I have received a notice that my domain name has not been renewed, and may therefore be deleted. What must I do to keep it?

Contact your previous registrar or a new one from Norid's registrar list, and ask him to help you renew the domain name

I have received a notice that my domain no longer is affiliated with a registrar, and may therefor be deleted. What does this mean?

All domains under .no must be affiliated with a registrar. Your domain is no longer affiliated to a registrar. If you still want to keep the domain, you must contact your old registrar or find a new registrar as soon as possible.

I have received a notice from Norid that my domain name is to be deleted because no declaration form has been submitted. What must I do to stop the deletion?

Print and sign the declaration form that is attached to the message you received. Return it as soon as possible to Norid by fax at +47 73 55 79 99 or by post to: UNINETT Norid AS, NO-7465 Trondheim, Norway. Then send an email to info@norid.no stating that the declaration form has been sent to Norid, and request an acknowledgement that the form has been received and that the deletion process has been stopped.

I have received a notification which says that my domain has been deleted. What can I do to get it back?

To get back your domain you have to contact a registrar and ask him to reregister the domain. The registrar will most likely charge the same as for a new registration.

I am renting a domain name from a domain name holder. All of a sudden, the domain no longer works. What happened and what can I do about this?

There can be several reasons why the domain name does not work. The first thing you need to check is whether it still exists. You do this by looking it up in the whois database. If you find it there, you can contact the one who is listed as responsible for the domain. If the domain does not exist in the database, you may apply for it yourself.

In general, renting a domain name is an unsafe arrangement for the renter, as the holder has all the formal rights to the domain. He may delete it, transfer it to others, change the name servers etc., and you, the user, have no way of preventing this. We do not recommend this solution.

The whois database

Are there guidelines for use of data from the whois database?: Yes, there are clear guidelines for use of the information in the whois database (in Norwegian only).
Can I download information from the whois database?: In the whois database it is possible to check whether a domain name is available, but we do not allow bulk downloads of our database. Here are the guidelines for use of the information in the whois database (in Norwegian only). You may also refer to the copyright policy for .no.
How can I find out which active domain names my organization holds?: See the guide for use of the whois database.
How can I find the registrar for the domain?: See the guide for use of the whois database.
How can I find the organization's contact person for the domain?: See the guide for use of the whois database.
Can I get a list of all the domain names in Norway?: No, we do not distribute lists of all the registered .no domain names. In connection with applications for domain names, Norid receives a great deal of information about the applicants. To prevent misuse of the information, we have clear guidelines (in Norwegian only) specifying how it is to be presented and handled. In the whois database it is possible to check whether a domain name is available, but we do not issue lists of all registered domain names. Nor do we allow bulk downloads of our database. You may also refer to the copyright policy for .no.

Complaints

Someone has registered my company name as their domain, and established a web page. Can I file a complaint?: If you think that someone has registered a domain name illicitly, the case can be brought before the dispute resolution body or the legal system. More information about where and how to complain can be found in the policy for the .no domain.
I have found a webpage with illegal contents. What can Norid do about this?: If you suspect the contents on a web page to be in breach with Norwegian law, you should contact the police. Norid does not check the content of web pages, and we do not have the mandate to do anything with web pages that appear to break the law. Any reactions have to come from the police or from the Norwegian legal system. Read more about responsibility.

Last modified 27 February 2009

UNINETT Norid AS • NO-7465 Trondheim • Phone +47 07355 • Fax +47 73 55 79 99 • info@norid.no