Every Monday from 2 July through 20 August, thousands of .no domains are being deactivated. The reason is that the company the domains are registered on, have been deleted from The Central Coordinating Register for Legal Entities (Enhetsregisteret). That means that the basis for the registration has lapsed.
We have sent notifications via email and letter to the contact persons affected, but we are aware that not all such notifications get to their addressants. The Q & A below provides the most crucial information for domain holders affected by this database cleanup.
- Is my domain at risk?
Type the domain name into /domenenavnbaser/whois/index.en.php, make a note of the Id number (organization number) in the second block of data. Then go to http://w2.brreg.no/enhet/sok/ and type in the organization number in the field at the bottom of the box.
If the answer is that the organization was deleted, your domain is at risk and needs an immediate change of holder.
Please note that if the company was deleted after a banruptcy or a forced dissolution, and you have not specifically been granted control over any remaining assets, you do not have disposal of the domain, either. If this is the case, please contact the administrator of the estate (bostyrer).
- How do I move the domain?
Contact your registrar and ask them to assist you. Please see this web page for more information on how to change the domain name holder.
- What is a registrar?
A registrar is a domain name seller. The registrar registers your domains for you, and assists in the further administration of them.
- Who is my registrar?
Go to the whois-database and type in your domain name. Click on the link "Registrar Handle". This takes you to your registrar's contact details.
- My website and email is down. I need immediate help!
Call (+47 07355) or email us at firstname.lastname@example.org, tell us your domain name, and ask to have it reactivated.
We activate domains at regular intervals throughout the working day. If you contact us before 3 PM, your domain will be up and running again within a couple of hours. It takes a while for the new data to spread throughout the DNS (Internet), so you may experience instability for several hours before all is back to normal.
After the domain has been reactivated, you and your registrar can sort out the rest.
- I received notification that my domain risks deletion, but I need more time to sort this out.
Email us at email@example.com, leave your domain name and your request for an extension. You will normally get a one-month extension, but you can ask for up to three months.
More on the database cleanup
Since 2 May some 20 000 domain name holders have been notified that their domains risk deletion because the organization the domain is registered to, has been deleted from The Central Coordinating Register for Legal Entities (Enhetsregisteret), and thus no longer exist. Because of this, there is no longer a basis for the domain registration. In many cases, the domains are still in use, the holder has simply forgotten to update the registration after mergers, sales, etc.
Some domain holders have, for one reason or another, not received any notification. Usually, this is due to the fact that the contact details they provided for the domain is not up to date.
When these domain stop working, it is because of the ongoing deletion process. But it is not too late to stop this. Contact your registrar as soon as you can, and they will assist you.