This document has been translated from the Norwegian version. The Norwegian version is the master copy, and has precedence over the English translation if a conflict between the two should arise.
- Purpose and legal status
- General requirements for the domain name – what can one apply for?
- Additional requirements for the geographical second-level domains and category second-level domains
- Requirements for the applicant – who can apply?
- Requirements for the name server
- Requirements for the application
- General rules for processing of applications
- Notice of change
- Change of registrar
- Transfer, suspension or deletion
- Compulsory deletion of domain names
- Applicant’s rights to registered domain names
- Applicant’s responsibilities and duties
- Use of registered information
- Limitation of liability
- Entry into force and changes to the domain name policy
- Appendixes and references
- Reserved names
- Geographical names
- Norid’s category second-level domains
- Other category second-level domains
- Forms of organization
- Technical requirements
- Applicant declaration form
- Complaint about registration
- Complaint about Norid’s decision
- Complaint about violation of the policy
- Appendix K: Fees and billing routines
- Appendix L: Definitions
- Appendix M: Mandate for the Alternative Dispute Resolution Committee
- Appendix N: Rules of procedure for the Alternative Dispute Resolution Committee
1.1 The purpose of this domain name policy is to ensure that the administration and allocation of domain names within .no takes place in the public’s best interest and in line with the guidelines provided by Norwegian authorities.
1.2 The domain name policy is based on RFC 1591 and has been drawn up in accordance with FOR 2003-08-01 No. 990, the Norwegian administrative regulation on domain names under Norwegian country code top-level domains [Forskrift om domenenavn under norske landkodetoppdomener (domeneforskriften)]. The policy has been drawn up and is maintained by Norid (the Norwegian Registration service for Internet Domain Names). Norid’s operations do not form part of the government administration, and Norway’s Public Administration Act [forvaltningsloven] is not applicable to this policy. Norid’s stated objective is to conduct its activities in an understanding with Norwegian authorities and international organizations that work with issues related to domain names.
1.3 IANA has delegated the technical authority to manage the top-level domains .no, .sj and .bv to Norid by agreement. Norid has undertaken to manage the top-level domains in the interests of the Internet community and in accordance with this policy.
1.4 The registration of a domain name gives a right of use only, not an ownership. The right of use is maintained for as long as the domain is registered.
1.5 Norwegian law applies to all registrations within .no. Any disagreement associated with this agreement shall be resolved in accordance with Norwegian law. The parties agree upon Trondheim District Court as the legal venue for submission
The domain name policy applies to the geographical top-level domain .no and all category second-level domains and geographical second-level domains administered by Norid.
3.1 A domain name must consist of at least 2 and at most 63 characters.
|Name of letter||Letter||Unicode||Name of letter||Letter||Unicode|
|a with acute accent||á||00E1||o with acute accent||ó||00F3|
|a with grave accent||à||00E0||o with grave accent||ò||00F2|
|a with umlaut||ä||00E4||o with circumflex||ô||00F4|
|c with caron||č||010D||o with umlaut||ö||00F6|
|c with cedilla||ç||00E7||s with caron||š||0161|
|d with crossbar||đ||0111||t with crossbar||ŧ||0167|
|e with acute accent||é||00E9||u with umlaut||ü||00FC|
|e with grave accent||è||00E8||z with caron||ž||017E|
|e with circumflex||ê||00EA||æ||æ||00E6|
|i with umlaut||ï||00EF||ø||ø||00F8|
|n with acute accent||ń||0144|
|n with tilde||ñ||00F1|
3.3 The first and the last character of the domain name must be a letter or a digit.
3.4 The domain name must not be identical to a registered domain name.
3.5 Certain domain names are reserved or prohibited and may not be registered. See the list of domain names that cannot be registered (Appendix A).
4. Additional requirements for the geographical second-level domains and category second-level domains
4.1 Norid manages subdomains for municipalities, counties and all towns and villages with more than 5000 inhabitants. Within the geographical second-level domains, names are registered depending on where applicants themselves feel that
they belong. In general, the position in the name space should reflect the geographical location. Applicants are therefore requested not to register domain names for geographical areas where they do not have any local presence. See the list of domains
in the geographical second-level domains, as well as the additional rules for registration of the reserved subdomain www under the geographical names (Appendix B).
4.2 Category second-level domains are used to gather groups of domain name holders which have particular characteristics in common. For these domains, additional rules apply. See the list of category second-level domains in the table below, as
well as the additional rules for category second-level domains (Appendix C).
Category second-level domains managed by Norid
|fhs.no||“Folkehøgskoler” [colleges which do not offer a formal education] in Norway|
|vgs.no||“Videregående skoler” [upper secondary schools] in Norway|
|gs.[fylke].no||“Grunnskoler” [primary and lower secondary schools] in Norway|
|fylkesbibl.n||County libraries in Norway|
|folkebibl.no||Municipal public libraries in Norway|
|museum.no||Museums in Norway|
|idrett.no||Sports organizations in Norway|
|herad.no||Municipalities and counties in Norway|
|kommune.no||Municipalities and counties in Norway|
|gielda.no||Municipalities and counties in Norway|
|suohkan.no||Municipalities and counties in Norway|
|tjielte.no||Municipalities and counties in Norway|
|uenorge.no||Youth and student businesses in Norway|
|priv.no||Individuals in Norway|
4.3 Certain category second-level domains have been established under the management of organizations other than Norid. These are listed in Appendix D.
5.1 The applicant must be an organization registered in Norway’s Central Coordinating Register for Legal Entities [Enhetsregisteret]. See the list showing the forms of organization which may apply (Appendix E). The organization must run genuine operations and/or have activities and substance according to information specified in the Central Coordinating Register for Legal Entities, and must provide evidence that it genuinely exists if Norid demands such
evidence. The organization must have a Norwegian postal address.
5.2 Each organization may at any time have up to 100 domain names directly within .no. An organization may also have up to 5 domain names under each geographical domain to which the organization belongs, as well as 5 domain names under each second-level domain to which the organization belongs.
5.3 The applicant must be 18 years or older, registered in the National Registry (Folkeregisteret) with a Norwegian national identity number (fødselsnummer) and have a Norwegian post address.
5.4 At any given time, each private individual can have up to 5 domain names directly within .no. They may also have up to 5 domains within any geographical domain they belong to, and up to 5 domains within priv.no.
6.1 A condition for registration is that at least two name servers must be specified. All specified name servers must be set up correctly for the domain that is being applied for, and must be operative when the application is received by Norid. Only domains that are fully delegated are registered.
6.2 The name servers for the domain must be identified by the domain name and the corresponding IP address. There are also certain technical requirements. See Appendix F for technical requirements for name servers.
6.3 The name servers may be run by someone other than the applicant.
7.1 The application must be submitted by a registrar who has a contract with Norid.
7.2 Norid’s forms must be used. The form must be completed and submitted according to Norid’s guidelines. The registrar must assist the applicant with this.
7.3 A separate application must be submitted for each domain name. An organization that satisfies the registration requirements for several domains may apply for registration within one or more of these. The application must clearly state the domain
to which it applies. A declaration form (Appendix G) must be signed before the application is submitted.
8.1 Norid’s procedures must follow basic principles of independence and equitable treatment. Parts of the procedures are automatic. See the description of the Procedures.
8.2 If the application is approved, the registrar is automatically notified of this by email. The registrar must forward the message to the applicant within 14 calendar days.
8.3 If Norid rejects a correctly filled-in application for registering a domain name, or an update, they must inform the registrar of this via an electronic message. The rejection must be explained. The registrar must inform the applicant about the rejection and the reason within 14 calendar days, as well as inform the applicant of the right to lodge complaints.
8.4 When Norid sends a confirmation directly to the domain name holder, the email is sent to the holder’s email address.
8.5 Norid can change its decision on its own initiative, but will normally not change it to the disadvantage of the applicant/domain name holder.
9.1 Norid must be notified of all changes in registered information (notice of change). This applies to changes in both technical information and contact information.
9.2 Any substitution or modification of the domain name is not regarded as a change, but as a new registration. This means that a normal application for the new domain name must be submitted.
9.3 Norid sends a confirmation notice that the change has been carried out to the registrar. Norid also sends an email confirmation to the holder in the case of a change of legal contact person, or if the holder’s email address have been updated.
9.4 Clause 7 also applies to notices of change.
10.1 The domain name is independent of the registrar or other service providers, and the domain name holder may freely change registrar or service provider without changing domain name at the same time. The holder may choose to ask the registrar to link an authentication code on the domain. This code must then be stated if the registrar is to be changed.
10.2 If the domain name holder wants to change registrar, the present registrar is obliged to give the holder the authentication code, free of charge, within 5 work days.
10.3 Norid will send a confirmation that the change has been carried out to both the registrars (the former registrar and the new registrar), and also confirm by email to the domain name holder.
10.4 If a registrar gives up the responsibility for a domain, it will be moved to an “empty” registrar. Norid will inform the domain name holder by email, and the authentication code will be deleted. Identical procedure will be followed for all domains attached to a registrar if the status of being a Norid registrar ceases to exist.
10.5 Clause 7 applies correspondingly.
11.1 Any application for change of holder must be approved by the domain name holder. A transfer is to be regarded as a deletion followed by a new registration. The organization designated by the domain name holder to take over the domain name
must satisfy all the requirements in effect for applicants for a new registration. The transfer date is regarded as the registration date for the domain, and thus as the starting point for calculating the time limit for complaints.
11.2 The domain name holder may require a temporary suspension of the domain name for up to 6 months. Suspension has no effect on the obligation to pay the ordinary fees.
11.3 The domain name holder may request deletion of a domain name. Deletion does not entail any right to a refund of the fees paid. The domain name is unavailable for registration for a minimum of 30 days after it is removed from the DNS.
11.4 Norid will confirm any transfer, suspension or deletion to the registrar and by email to the domain name holder.
11.5 Clause 7 applies correspondingly.
12.1 The following circumstances may cause Norid to delete a domain name so that the domain name becomes available to others:
- A claim for deletion in accordance with a final judgement regarding deletion of the domain name.
- A claim for deletion in accordance with a final judgement regarding confiscation of domain names in criminal cases. Norid may put the domain in quarantine for a certain amount of time before it is made available for other applicants.
- A claim for deletion in accordance with an interim court order. The name will be made available for registration by others 60 days after deletion, provided that Norid has not received a court decision or a settlement for a different solution.
The name will not be made available for others according to the previous sentence if Norid within 60 days after deletion receive written documentation which shows that a legal dispute about the name is in progress between the same parties.
- The registration was based on incorrect information provided by or on behalf of the applicant. Lack of a signed declaration form is regarded as incorrect information. The holder of the domain name shall be given an opportunity to respond before
deletion takes place.
- The domain name holder does no longer exist. For orgaizations, this means that the organization has been deleted from Norway’s Central Coordinating Register for Legal Entities, for private individuals this means that the idividual has passed away.
- Insufficient payment of registration fees or annual fees after the deadline specified in the late payment notice has elapsed.
- The domain is not technically operative. This means that the technical requirements in A (Appendix F) have not been fulfilled.
- The designated contact for the holder of the domain name cannot be reached.
- Any situation that involves non-fulfilment of the applicant’s responsibility or duties in accordance with the domain name policy or the declaration form.
- The requirement for notifications as described in 12.4 does not apply for letters a), b) and c).
12.2 The following circumstances may cause Norid to suspend (hold) a domain name:
- A written court decision which states that a domain should be confiscated in a criminal case, or a written decision from the Prosecution Authority which states that the domain should be confiscates in accordance with the Criminal Procedure Act
§ 205, part 2. While the domain is confiscated the Prosecution Authority is responsible for accumulated costs. If the domain is not renewed according to the domain name policy, the domain will be deleted by Norid. Norid will then consider
the confiscation as abandoned, and remove restrictions put on the name.
- Claim for suspension in accordance with an interim court order. Suspension does not affect the holder’s responsibility for payment of fees.
- The requirement for notifications as described in 12.4 does not apply for letter a) and b).
12.3 The following circumstances may cause Norid to transfer a domain name without written approval from the holder:
- Claim for transfer of the domain in accordance with a court decision or interim court order which states that a domain name should be transferred from the holder to another holder which fulfill the requirements in the domain name policy for registration
of domains, including a signed applicant declaration. The requirement for notifications as described in 12.4 does not apply.
- Claim for reversal of a domain that has been transferred based on false information supplied by or on behalf of the applicant or the holder. Claim for reversal must be raised no later than 1 year after the change of holder took place. If Norid
receives a written notice about the faulty transfer within 30 calendar days after the transfer took place, an exception is made from the requirements of notification as stated in 12.4. The new holder is given 15 calendar days to respond before
the transfer is executed.
12.4Unless otherwise stated, notice will be sent by email to the holder of the domain name at least 60 days before implementation.
12.5 Claims for compulsory deletion, suspension and compulsory change of holder must be submitted in writing to Norid by email to firstname.lastname@example.org or by post to UNINETT Norid AS, Postboks 4769 Sluppen, NO–7465 Trondheim,
Norway. This also applies for answers from the holder and documentation which shows that there is a legal dispute about a domain.
13.1 Registration of a domain name entails a one-time registration fee. In addition, there is an annual fee as long as the registration is maintained. See Appendix K.
13.2 Insufficient payment of fees will result in the deletion of the domain name.
13.3 Norid reserves the right to change the fees. Changes will be announced on Norid’s home pages.
14.1 Registration of a domain name precludes others from registering an identical domain name for as long as the registration is maintained.
14.2 Registration of a domain name does not provide greater or other rights to the name than the applicant had previously. Registration does not entail any restriction on rights that others may have to use the name.
14.3 The domain name holder is identified through a unique ID; organization number for organizations, and national identity number (fødselsnummer) for private individuals. The ID defines who has the right of use to the domain.
14.4 A domain name may be freely transferred, provided that the organization to which it is transferred satisfies the requirements of the domain name policy.
15.1 Before submitting an application, applicants must
- familiarize themselves with the terms and conditions.
- sign a declaration form (Appendix G) certifying inter alia that, to the best of his or her knowledge, registration or use of the name does not violate any third party’s registered
or unregistered rights to the name, does not violate Norwegian law, and does not create an unwarranted impression of being associated with public-sector administration or the exercise of public powers. The applicant agrees that the registry may
withdraw an assigned domain name when it is obvious that the assignment is in conflict with conditions that have been mentioned or with the terms and conditions in any other way. The declaration is signed electronically and collected via a registrar.
15.2 It is the responsibility of the applicant to ensure that the registration of the domain name does not violate the terms and conditions, Norwegian law or the rights of third parties. Norid does not undertake any checking of this. The applicant bears the sole responsibility, including criminal liability and liability for damages, for consequences of the registration and use of the domain name.
15.3 The domain name holder is obliged to comply with the terms and conditions in force at any time, and to keep up to date on any changes to the terms and conditions. The terms and conditions are available at https://www.norid.no/en/om-domenenavn/regelver-for-no/
15.4 A domain name must be renewed annually. By paying the renewal fee, the domain name holder accepts the current terms and conditions.
15.5 The domain name holder must provide correct information, both at the time of application and for as long as the registration is maintained. The domain name holder must reply to queries from Norid regarding the continued accuracy
of the registered information. Upon request, the domain name holder must document the information provided.
15.6 The applicant must keep the registered information (both contact and technical information) up to date at all times.
15.7 Complaints against the registration can be processed by the Alternative Dispute Resolution (ADR) Committee in accordance with the provisions and procedures that follow from applicable regulations. The domain name holder is bound by the ADR Committee’s decision, and is required to cover the complaint fee if the complainer wins the dispute.
16.1 Norid collects and processes data about domain name holders in order to
- ensure that private individuals and organisations can subscribe to Norwegian domain names and maintain and transfer the subscription within the current terms and conditions
- manage the Norwegian top-level domain in a way that contributes to a robust operation of the internet as an infrastructure.
16.2 Norid operates a lookup service where the public can look up a domain name and find information about the delegation, me as the holder, the technical contact person and the technical setup, and who the registrar for the domain is. The service provides a different amount of information about the domain name holder, depending on whether the holder is an organization, a one-person business or a private individual.
The purpose of the service is to
- contribute to the solving of technical issues, where a given domain damages functionality, security or stability for other domains or the internet as an infrastructure
- give the public a way to contact the domain name holder
16.3 Historical data about the domain name holders will be archived for the purposes of research and statistical analysis. Such information will not be made accessible to anyone other than whoever was the domain name holder at the time
the information was valid, or with permission from this holder, unless otherwise stated through law or court decision.
16.4 Some of the information processed by Norid is data that can be linked to individual persons and that is considered personal data. Further details on this is provided in Norid’s privacy documents.
The English version of clause 17 is obsolete. Translation of the revised text is pending, in the mean time please refer to the Norwegian version.
|Complaint type||Complaints||Respondent||Time limit for complaint||Complaint procedure|
|A||Third party, public-sector body||Domain name holder||3 years||Appendix H|
|B||Applicant, Domain name holder||Norid||30 days||Appendix I|
|C||Norid, Norwegian Post and Telecommunications Authority||Domain name holder||3 years||Appendix J|
17.1 Complaint type A: For domain names registered after 1 October 2003, the holder of rights to names may complain on the basis that the registration or use of the domain name entails an infringement of their rights. Public-sector bodies may complain
that the registration creates an unwarranted impression that it is associated with public-sector administration or the exercise of public powers. The respondent in complaints of this type is the holder of the domain name in connection with which the
complaint is made. The time limit for complaints is 3 years from the registration of the domain name. See Appendix H for details and for the complaint procedure.
17.2 Complaint type B: A domain name applicant or holder may file a complaint against decisions made by Norid in relation to the domain name policy. No complaint may be filed against decisions made by Norid as the secretariat in complaint cases.
The only permissible grounds for complaint are that the decision is in conflict with the domain name policy for .no. The respondent in complaints of this type is Norid. The time limit for complaints is 30 calendar days from the date on which notification
of the decision was received by the applicant or domain name holder. The decision is regarded as received by the applicant/domain name holder at the latest 14 days after the decision has been sent from Norid to the registrar. See Appendix I for details and for the complaint procedure. Norid can reverse or change the decision on its own initiative if the complaint is found to be justified.
17.3 Complaint type C: For domain names registered after 1 October 2003, Norid may complain that a domain name has been registered in conflict with the declaration form. The Norwegian Post and Telecommunications Authority may complain that a domain
name has been registered in conflict with the applicable administrative regulations [forskrift]. The respondent in complaints of this type is the holder of the domain name in connection with which the complaint is made. The time limit for complaints
is 3 years from the registration of the domain name. See Appendix J for details and for the complaint procedure.
17.4 For all complaints, the time limit for submitting complaints is cancelled when Norid receives a valid complaint in accordance with the complaint procedures in effect. If a further one or more valid complaints relating to the same registration
are received while the dispute resolution process is taking place, resolution of the complaint that has been received first is completed before the next case is initiated. In the event of several complaints, the cases are initiated in the sequence
in which they are received by the secretariat. A new case is initiated only if the respondent is still the same as when the complaint was filed. Norid acts as the secretariat, receiving complaints and forwarding replies between the parties. The complaints
are heard and resolved by the independent Alternative Dispute Resolution (ADR) Committee. Norid is obliged to implement the decisions of the ADR Committee.
17.5 The ADR Committee may refuse a case if it finds that the case is so complex or doubtful, or if such inadequate information is provided about the case that it is not suitable for consideration and decision by the ADR Committee. The committee
may also refuse the case if the prerequisites for consideration of the complaint do not exist.
18.1 Norid cannot be held responsible for direct or indirect damages following the registrar’s handling of applications for domain names.
18.2 Norid cannot be held responsible to the domain name holder for any direct or indirect damages following operational errors or shut-downs at Norid when the incident is caused by conditions or circumstances beyond Norid’s control.
19.1 This domain name policy is effective from February 19, 2001. The prior domain name policy is repealed with effect from the same date.
19.2 Significant changes to the domain name policy will be announced on Norid’s website and become a part of the domain name policy in effect. The last change was made on 10 December 2019.
This section provides an overview of the documents referred to in the domain name policy. The addresses of the references may be updated without further notice.
|Appendix A||Reserved and prohibited domain names under domains administered by Norid||/en/om-domenenavn/regelverk-for-no/vedlegg-a/|
|Appendix B||The geographical second-level domains||/en/om-domenenavn/regelverk-for-no/vedlegg-b/|
|Appendix C||Supplementary rules for the category second-level domains||/en/om-domenenavn/regelverk-for-no/vedlegg-c/|
|Appendix D||Category second-level domains managed by parties other than Norid||/en/om-domenenavn/regelverk-for-no/vedlegg-d/|
|Appendix E||Types of organizations that may apply for domain names||/en/om-domenenavn/regelverk-for-no/vedlegg-e/|
|Appendix F||Technical name server requirements||/en/om-domenenavn/regelverk-for-no/vedlegg-f/|
|Appendix G||Applicant’s declaration for domain name order||/en/om-domenenavn/regelverk-for-no/vedlegg-g/|
|Appendix H||Complaint that the registration or use of the domain name infringes the complainant’s rights||/en/om-domenenavn/regelverk-for-no/vedlegg-h/|
|Appendix I||Complaint about Norid’s decisions||/en/om-domenenavn/regelverk-for-no/vedlegg-i/|
|Appendix J||Complaint that a domain name has been registered in conflict with the domain name policy or administrative regulation [“forskrift”]||/en/om-domenenavn/regelverk-for-no/vedlegg-j/|
|Appendix K||Fees and billing routines||/en/om-domenenavn/regelverk-for-no/vedlegg-k/|
|Appendix M||Mandate for the Alternative Dispute Resolution Committee||/en/om-domenenavn/regelverk-for-no/vedlegg-m/|
|Appendix N||Rules of procedure for the Alternative Dispute Resolution Committee||/en/om-domenenavn/regelverk-for-no/vedlegg-n/|